Head of Card Payments & Network Partnerships, Managing Director

Citi • Atlanta, GA

28d

About The Position

Define and execute moderate and long-term strategy for Card Payments and Network partnerships. Directly manage and expand current network and embedded payments partnerships. Working with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention. Cultivate and maintain relationships with existing and emerging card processing and payment companies, with the aim of creating new product features for US Consumer Cards. Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight. Provide business development support on partnership opportunities on card benefits, commerce and value proposition. Serve as SME for cards ecosystem including networks, VAS, processors, wallet providers, acquirers across both credit and debit rails. Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations. Play key role as senior member of Value, Lending & Commerce Leadership team Proven track record on successfully leading business development, partnerships and product management Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem. Prior exposure to digital payment acceptance, open banking and/or agentic commerce Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes. Strong level of comfort leading successfully in matrixed environment Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes

Requirements

• 15+ years of relevant experience.
• 10+ years of managerial experience
• Bachelor's degree/University degree or equivalent experience
• Proven track record on successfully leading business development, partnerships and product management
• Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem.
• Prior exposure to digital payment acceptance, open banking and/or agentic commerce
• Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes.
• Strong level of comfort leading successfully in matrixed environment
• Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes

Nice To Haves

• Master's degree preferred

Responsibilities

• Define and execute moderate and long-term strategy for Card Payments and Network partnerships.
• Directly manage and expand current network and embedded payments partnerships.
• Working with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention.
• Cultivate and maintain relationships with existing and emerging card processing and payment companies, with the aim of creating new product features for US Consumer Cards.
• Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight.
• Provide business development support on partnership opportunities on card benefits, commerce and value proposition.
• Serve as SME for cards ecosystem including networks, VAS, processors, wallet providers, acquirers across both credit and debit rails.
• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations.
• Play key role as senior member of Value, Lending & Commerce Leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager