Head of Business Development & Client Strategy, New York State Agencies

Ramboll•City of Syracuse, NY

17d•$161,278 - $201,598

About The Position

We are seeking an experienced and dynamic Head of Business Development & Client Strategy to spearhead our growth initiatives and deepen our relationships in New York State. This is a pivotal role that combines strategic planning, client engagement, and market expansion to drive our business forward. The ideal candidate will possess a deep understanding of the New York State policies, agencies, and programs. Landscape and a proven track record of developing high-value client relationships and mobilizing colleagues across our business.

Requirements

Bachelor’s degree in Business, Environmental Science, Engineering, or a related field.
15+ years of experience in business development, client strategy, or sales, preferably interacting with state agency leadership and program leaders.
Strong working knowledge of New York State Client design practices and technical guidance. Familiarity with federal Client processes a plus.
Exceptional communication, negotiation, and interpersonal skills.
Proven ability to develop and execute successful business development strategies.
Demonstrated success in building and managing long-term client relationships.
Ability to travel as needed to meet clients and attend industry events.

Responsibilities

Market Intelligence:
Stay informed about state level initiatives, competitive landscape, and emerging technologies.
Provide insights and recommendations to internal teams on market dynamics and client needs.
Client Strategy and Relationship Management:
Serve as the primary point of contact for key clients, ensuring exceptional service delivery and alignment with client goals.
Build and maintain trusted relationships with decision-makers, influencers, and stakeholders.
Develop client account strategies to maximize retention, satisfaction, and growth.
Business Development:
Identify and pursue new business opportunities within and across New York State Agencies and programs.
Work with Key Account Managers to develop and execute strategic plans to penetrate target programs and stakeholders and expand the company’s footprint.
Lead the creation of proposals, presentations, and client pitches tailored to specific needs and opportunities.
Collaboration and Leadership:
Partner with internal teams, including consulting, engineering, project management, and operations, to align business development efforts with company capabilities.
Mentor and guide junior team members, fostering a culture of collaboration and professional growth.