Head of Business Communications

OpenAI•San Francisco, CA

14d•Hybrid

About The Position

We’re looking for a seasoned communications leader to define and drive the story of how OpenAI helps businesses unlock productivity, creativity, and efficiency across every major industry, and to set the communications strategy that brings that story to life. OpenAI has the fastest growing business platform in history - already more than 1 million businesses run on ChatGPT business products and the API. In this role you will shape the story for how AI transforms work, partner deeply with customers and partners to showcase real impact, and build integrated communications campaigns that scale globally. You’ll also create communications programs around priority industries to help show how our tools empower people. You’ll collaborate closely with Go-to-Market, Product, and Marketing teams and serve as a strategic advisor to senior leadership to ensure our voice is clear, consistent, and trusted. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Requirements

15 + years of relevant professional experience including in house communications at a high growth company.
Deep experience engaging enterprise and vertical audiences and tailoring communications authentically across channels, industries, and regions.
Ability to create long-term communications strategies and measurable programs to break through in key industries.
Proven track record of building trusted relationships with press, executives, customers, partners, and other key stakeholders.
Thrives in a fast-paced environment and consistently provides sound judgment and calm, clear decision-making.
Collaborates effectively across internal teams and proven ability supporting C-suite executives.
Excels at building high performing teams and successful programs.
Balances setting strategic vision with hands-on execution.

Responsibilities

Lead external communications for OpenAI and our products empower work, business, and enterprise - translating complex technology into clear, compelling, human-centered stories.
Collaborate with Go-to-Market, Product, and Marketing to build and execute integrated global communications campaigns that demonstrate the real-world impact of AI at work.
Create industry-specific programs and storytelling that highlight how our tools create value for people and organizations.
Provide strategic counsel to C-suite executives, in particular the Chief Operating Officer and Chief Commercial Officer, helping them articulate their vision and proactively shape industry conversations.
Build trusted relationships with media and external stakeholders and manage inbound requests across a diverse set of topics.
Ensure alignment and clarity across the organization, working cross-functionally to maintain consistency in how we communicate our value to businesses.