Head of Applications Engineering & Delivery

Zoom • San Jose, CA

8d • Hybrid

About The Position

We are seeking a strategic and experienced technology leader to serve as the Head of IT Applications Engineering & Delivery. This role will lead the end-to-end System Design, Engineering, and Delivery of enterprise-grade Go-To-Market systems that power revenue growth across Sales, Channel, and Customer Success organizations. The ideal candidate will bring expertise in: Go-To-Market systems transformation, Salesforce Engineering, CPQ/CLM Engineering, Partner ecosystem engineering, AI Engineering based on AWS Cloud-native technologies. This leadership position focuses on enhancing seller and partner experiences while driving data-informed decision-making. The role requires a strategic combination of business acumen, technical depth, cross-functional leadership, and the ability to influence stakeholders across global business units. About the Team We are a global team of strategic thinkers, builders, and innovators at the intersection of business and technology. Our mission is to empower Sales, Channel, and Customer Success teams through scalable, data-driven Go-To-Market systems. Leveraging Salesforce, Subscription Commerce, partner ecosystems, and emerging AI solutions for AI BDR/AI SDR, we deliver solutions that drive revenue growth and elevate seller and partner experiences. We work closely with cross-functional leaders to bring clarity, speed, and structure to complex go-to-market operations.

Requirements

• Hold a BS/MS in Business, Engineering, or Information Systems; or related field.
• Have 20+ years of progressive experience in application engineering, systems design, multi-technology, AWS PaaS Platforms, enterprise applications, Go-To-Market systems.
• Have demonstrated success leading large-scale initiatives across Agentforce, CRM, CPQ, PRM, CLM, MDM, CDP, and cloud-native architectures and engineering excellence.
• Possess deep hands-on expertise with the Salesforce ecosystem (Sales Cloud, Agentforce, Experience Cloud), AWS technologies, and Zuora CPQ/subscription billing
• Have extensive understanding of modern Sales and Partner operating models—including quota & territory management, lead-to-cash, and incentive compensation.
• Be a builder’s mindset for developing systems in high-growth environments, paired with a passion for frictionless seller and partner experiences through scalable automation.

Responsibilities

• Driving the Applications Engineering organization with deep ownership of system design, architecture, and engineering execution/scrums across global teams.
• Leading end-to-end delivery roadmaps in partnership with senior leaders to build and scale systems supporting Sales, Compensation, Quote-to-Cash, Partner Management, M&A, and other core Go-To-Market capabilities.
• Driving full-stack engineering from design to release, optimizing systems and automation across Salesforce, AWS, and enterprise apps.
• Establishing engineering governance, technical standards, and delivery accountability frameworks to ensure transparency, predictability, and measurable business value.
• Leading and mentoring a high-performing global team of solution architects and software engineers, fostering a culture of engineering excellence, innovation, and reliability
• Translating complex technical and operational concepts into clear executive-level communications and present effectively in leadership and governance forums.
• Enabling AI-driven automation and intelligent systems across Sales and Partner functions, collaborating on data pipelines that power analytics and performance insights.
• Engineering scalable revenue platforms across sales, pricing, and deal management, extending leadership to M&A and data system integrations.
• Leading full engineering lifecycle to deliver scalable, secure systems across Salesforce, AWS, and enterprise platforms, driving automation and workflow efficiency through cross-functional collaboration.

Benefits

• As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees