Head Mechanic Lead Service Technician for Dealership family owned

RONDO ENTERPRISES INC•Sycamore, IL

16h

About The Position

Repairing, diagnosing, leading, and improving the service department that supports everything we sell — new & used trailers, truck beds, snowplows, salt spreaders, used vehicles, and specialty equipment. Who are we? Rondo Enterprises, Inc. is a family-owned and operated specialty equipment dealership. Our family and approximately 20 employees work side-by-side every day. We sell trailers, truck beds, snowplows, used vehicles, and other specialty transportation equipment. We take pride in helping customers get on the road safely, reliably, and confidently. Our service department plays a critical role in that mission. What do we do? We sell and service specialty transportation equipment. Our shop handles installation, diagnostics, repairs, custom fabrication, and retail preparation. The work is hands-on, varied, and fast-paced — and it matters. Who are you? You are an experienced mechanic who others naturally look to for direction. You enjoy solving complex problems and figuring out what others can’t. You take pride in quality workmanship and expect the same from those around you. You like a brisk work pace and varied responsibilities. You are honest, steady, and professional — without bringing ego into the shop. You prefer a practical, roll-up-your-sleeves environment over corporate politics. You don’t just fix things — you improve systems and people. What You Will Be Doing Advanced Technical Work Truck bed installation (wiring, electrical diagnostics, welding, fabrication) Trailer repair and axle/brake service Snowplow and salt spreader installation and repair Electrical troubleshooting and diagnostics Hydraulic system troubleshooting Hitch installation, brake controllers, and retail accessory installs Quality control review of completed repairs Researching technical service issues when necessary Leadership & Shop Oversight Assigning and prioritizing daily workflow Mentoring and training service technicians Assisting with parts coordination and job planning Ensuring safety compliance and quality standards Helping management improve shop efficiency and productivity Leading by example in attitude, work ethic, and accountability Equipment Operation Operating forklifts, lifts, welders, torches, tire machines, and other shop equipment Overseeing proper use and maintenance of tools and equipment

Requirements

5+ years of related mechanical experience
Strong diagnostic and troubleshooting ability
Experience with trailers, electrical systems, brakes, axles, and welding
Current and valid Driver’s License
Ability to lift and handle heavy loads
Comfortable using a computer to research and document repair issues
Open to applicants without a high school diploma/GED if experience and skill level meet expectations.

Nice To Haves

Leadership or supervisory experience preferred

Responsibilities

Truck bed installation (wiring, electrical diagnostics, welding, fabrication)
Trailer repair and axle/brake service
Snowplow and salt spreader installation and repair
Electrical troubleshooting and diagnostics
Hydraulic system troubleshooting
Hitch installation, brake controllers, and retail accessory installs
Quality control review of completed repairs
Researching technical service issues when necessary
Assigning and prioritizing daily workflow
Mentoring and training service technicians
Assisting with parts coordination and job planning
Ensuring safety compliance and quality standards
Helping management improve shop efficiency and productivity
Leading by example in attitude, work ethic, and accountability
Operating forklifts, lifts, welders, torches, tire machines, and other shop equipment
Overseeing proper use and maintenance of tools and equipment