Head Guard

Hattiesburg Convention CommissionHattiesburg, MS
18hOnsite

About The Position

We are seeking a dedicated and experienced Head Lifeguard to oversee the safety and well-being of all guests at Serengeti Springs. The ideal candidate will demonstrate exceptional leadership skills, a strong commitment to safety, and the ability to manage a team of lifeguards effectively. This position involves overseeing daily operations, ensuring compliance with health and safety regulations, and providing a positive experience for all visitors.

Requirements

  • Must be at least 18 years of age.
  • Previous lifeguard experience with a minimum of 2 years in a supervisory or team leader role preferred.
  • Strong leadership skills, with a proven ability to manage and motivate a team.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and make decisions in high-pressure situations.
  • Knowledge of water safety practices, pool operations, and emergency response protocols.
  • Flexibility to work weekends, holidays, and varying shifts as needed during peak season.
  • Proficient with Microsoft Office including Word, Excel, and PowerPoint
  • Must retain a valid Driver’s License and meet the eligibility requirements to drive while conducting company Business.
  • Ability to sit or stand for extended periods of time.
  • Ability to work in a humid, warm environment and be immersed in water for extended periods of time.
  • Position sometimes requires the ability to lift, push, and pull at least 50 lbs. and up to 100 lbs.
  • Ability to climb multiple flights of stairs.
  • Able to function independently as a leader within a diverse work environment, as well as part of a team.
  • A commitment to excellence.
  • A passion for creating exceptional customer experiences.
  • A dedication to employing and managing highly motivated, committed staff.
  • Ability to communicate orally with direct-reports, co-workers and supervisors as needed to coordinate work activities.

Responsibilities

  • Lead and manage the lifeguard team to ensure a safe and enjoyable environment for all guests at Serengeti Springs.
  • Conduct regular training sessions and drills for lifeguard staff to maintain high standards of safety and emergency response.
  • Monitor and assess the swimming area for potential hazards, and enforce safety rules and regulations.
  • Respond to emergencies and provide first aid and CPR as necessary; maintain records of incidents and safety drills.
  • Provide excellent customer service, addressing guest inquiries and concerns in a professional and courteous manner.
  • Participate in special events and promotions to enhance the visitor experience.
  • Assist in the Emergency Action Plan as a designated responder to ensure we are providing our guests the best possible care until EMS arrives on scene.
  • Always represent the property in a professional manor with proper dress and all modes of communication.
  • Assists with other tasks as assigned or needed.
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