Head Guard

Hattiesburg Convention Commission • Hattiesburg, MS

18h • Onsite

About The Position

We are seeking a dedicated and experienced Head Lifeguard to oversee the safety and well-being of all guests at Serengeti Springs. The ideal candidate will demonstrate exceptional leadership skills, a strong commitment to safety, and the ability to manage a team of lifeguards effectively. This position involves overseeing daily operations, ensuring compliance with health and safety regulations, and providing a positive experience for all visitors.

Requirements

• Must be at least 18 years of age.
• Previous lifeguard experience with a minimum of 2 years in a supervisory or team leader role preferred.
• Strong leadership skills, with a proven ability to manage and motivate a team.
• Excellent communication and interpersonal skills.
• Ability to remain calm and make decisions in high-pressure situations.
• Knowledge of water safety practices, pool operations, and emergency response protocols.
• Flexibility to work weekends, holidays, and varying shifts as needed during peak season.
• Proficient with Microsoft Office including Word, Excel, and PowerPoint
• Must retain a valid Driver’s License and meet the eligibility requirements to drive while conducting company Business.
• Ability to sit or stand for extended periods of time.
• Ability to work in a humid, warm environment and be immersed in water for extended periods of time.
• Position sometimes requires the ability to lift, push, and pull at least 50 lbs. and up to 100 lbs.
• Ability to climb multiple flights of stairs.
• Able to function independently as a leader within a diverse work environment, as well as part of a team.
• A commitment to excellence.
• A passion for creating exceptional customer experiences.
• A dedication to employing and managing highly motivated, committed staff.
• Ability to communicate orally with direct-reports, co-workers and supervisors as needed to coordinate work activities.

Responsibilities

• Lead and manage the lifeguard team to ensure a safe and enjoyable environment for all guests at Serengeti Springs.
• Conduct regular training sessions and drills for lifeguard staff to maintain high standards of safety and emergency response.
• Monitor and assess the swimming area for potential hazards, and enforce safety rules and regulations.
• Respond to emergencies and provide first aid and CPR as necessary; maintain records of incidents and safety drills.
• Provide excellent customer service, addressing guest inquiries and concerns in a professional and courteous manner.
• Participate in special events and promotions to enhance the visitor experience.
• Assist in the Emergency Action Plan as a designated responder to ensure we are providing our guests the best possible care until EMS arrives on scene.
• Always represent the property in a professional manor with proper dress and all modes of communication.
• Assists with other tasks as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed