Head Golf Professional

Oki Golf•Sammamish, WA

47d•$78,000 - $85,000

About The Position

The Head Golf Professional at The Plateau Club will be responsible for managing all aspects of golf operation related to delivering an exceptional golf experience through the use and training of our Universal Product and Service Standards. This includes selection, training, development, and management of both year-round and seasonal team members, maximizing the tee sheet, merchandising, building golf programs, and increasing memberships.

Requirements

High School diploma or equivalent
Maintain active classification in the PGA of America.
Head Golf Professional experience is preferred but will consider Assistant Golf Professionals with a minimum of 2 years of assistant experience at a high-volume 18-hole facility.
Positive and proactive supervisory, leadership, management, and coaching skills. Ability to support company decisions and to always communicate to team members from the company perspective.
Possess good communication skills, both written and verbal.
Thorough knowledge of ordering/purchasing, inventory control, budget management, and P&L accountability.
Ability to multi-task while remaining focused on the key objectives of the position.
Proficient in computer skills to include (but not limited to) Microsoft Office programs, Golf Genius, Lightspeed.
Must be comfortable and willing to "roll up sleeves" and lead by positive example.
Must be willing to grow and be challenged in the Head Golf Professional role as Oki Golf strives for continuous improvement.
Possess the ability to work within established guidelines and standards ensuring brand consistency for both Oki Golf and the Head Golf professional's assigned property.
Ability to work weekends and holidays, mornings, and evenings as business demands.

Nice To Haves

Class A PGA Certification is preferred

Responsibilities

Must be proactive in developing innovative ideas to facilitate the continual delivery of exceptional quality products and profit contributions to the company.
Ensure excellent guest experience by being responsive, following up in a timely manner, and following through on commitments.
Use all golf shop-related systems efficiently.
Manage and oversee internal events for members.
Assist in the coordination of external outside golf events with the Sales Team. Ensure the day of tournament execution of the event is efficient, professional and provides a great experience.
Ensure the golf cart fleet is well maintained and cleaned daily according to the clean standard.
Manage, maintain, and make recommendations to our buyer for merchandise appropriate to the facility demographic.
Recruit, hire, and train Golf Shop, Player Assistant, and Guest Service team members in accordance with Oki Golf operating procedures. Follow the prescribed orientation process to set each team member up for success.
Ensure a proper safe work environment to include compliance with OSHA/WISHA and Oki Golf guidelines and standard operating procedures.
Understand, foster, and formulate strategies for the growth and development of team members.
Lead by example; establish and embody the benchmark of performance to the department in the areas of motivation, sense of ownership, and dedication to product quality.
Hold all team members accountable for their areas of responsibility using Oki Golf position descriptions and clearly articulated expectations.
Maintain open lines of communication between the golf shop staff and golf maintenance staff and work together to facilitate outings to ensure the highest level of guest experience.
Manage monthly expenses to the budget, minimizing expenses and overtime.
Conduct monthly Golf Shop merchandise inventory maintaining a variance of less than 1%.
Supervise and manage facility tee sheets to maximize play and make recommendations for additional revenue generation.
Other tasks as assigned.