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The Head Golf Professional is instrumental in developing and/or implementing strategies, golf events and golf programs designed to improve the Club’s products and services as well as its competitive position in the marketplace. The Head Golf Professional oversees all golf shop and outside services operations and is responsible for ensuring that all members/guests receive outstanding customer service, which meets or exceeds their expectations. Additionally, he/she is accountable for achieving budgeted financial goals relative to the operations for which he/she is responsible.