HCVR Dining Attendant, Food Court (Full Time; Swing Shift) $15/hour

Harrah's Cherokee Casino Resort • Murphy, NC

394d • $31,200 - $31,200

About The Position

The Dining Attendant at Harrah's Cherokee Valley River Casino & Hotel is responsible for maintaining cleanliness and order in assigned dining areas, ensuring a pleasant experience for guests. This role involves various tasks such as clearing tables, stocking supplies, and providing excellent customer service while adhering to company standards and policies.

Requirements

• High school diploma or GED preferred.
• Neat, professional appearance with excellent personal hygiene.
• Willingness to learn and be adaptable.
• Ability to communicate effectively with all levels of employees and guests.
• Excellent customer service skills.
• Documented teamwork behaviors and attitudes.

Responsibilities

• Establish and endorse the business objectives, ethics, and values of Caesars Entertainment.
• Clear used items from tables.
• Wipe tabletops and chairs using a damp cloth.
• Mop and sweep floors.
• Stock products as needed.
• Ensure stock delivered from the warehouse is put away in proper storage areas in a timely manner.
• Maintain a safe work area by addressing spills and hazards.
• Maintain a neat and sanitary appearance of assigned work area.
• Inform Supervisor/Manager of any situations that arise or need immediate attention.
• Interact pleasantly with guests in the dining room.
• Know the hours/days of operation.
• Acknowledge and respond to customers immediately, demonstrating top box customer service standards.
• Build relationships with customers demonstrating excellent service skills.
• Accommodate the needs and requests of any guest.
• Provide the highest quality of service to customers and associates at all times.
• Complete tasks, even if overtime is involved.
• Receive and examine inventory and supplies to ensure quality and quantity meet established standards.
• Properly maintain and store company inventory including utensils, cookware, and machinery.
• Protect all company assets regarding waste, breakage, and theft.
• Share equipment with co-workers.
• Abide by appearance standards.
• Complete daily shift checklist verified by leader before leaving.
• Perform any other duties as requested by shift leader.
• Adhere to regulatory, departmental, and company/department policies/procedures in an ethical manner.

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED