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The HCV Program Generalist at the Housing Authority of St. Louis County serves as the initial point of contact for participants and property owners in the Housing Choice Voucher Program (HCVP). This role is essential in providing guidance on eligibility, income verification, and rent calculations while ensuring outstanding customer service. The Generalist's knowledge of program regulations and commitment to integrity supports the successful administration of the HCVP, promoting access to safe and affordable housing for eligible families.