The primary purpose of this position is to ensure the procedures of the program are followed by staff through providing data ticketing, maintaining accurate reports, submission of pertinent data, and reviewing performance and engagement of team members. All activities must support the Housing Authority of the City of Fort Myers (“HACFM” or “Authority”) mission, strategic goals, and objectives. The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.