HCHB Integration Application Specialist (36253)
About The Position
HomeCare Homebase (HCHB) EMR Integration Application Specialist Are you passionate about technology and making a real impact in patient care? The Care Team is seeking an Integration Application Specialist to join our growing team. In this dynamic role, you'll serve as a key liaison between clinical operations and IT, helping implement and optimize the hospice software system, Homecare Homebase (HCHB). This position is fully remote, and our regular operating hours are Monday through Friday, 8:30 am to 4:30 pm EST. You'll work cross-functionally to support application integrations, manage system updates, troubleshoot issues, and ensure end users are trained and equipped to succeed. This position plays a critical role in driving efficiency, improving data quality, and enhancing our overall delivery of care through the use of smart technology. If you’re a problem-solver with strong communication skills and a background in healthcare IT or clinical applications, we’d love to meet you!
Requirements
- Bachelor’s degree preferred.
- Minimum of 2 years of experience supporting Homecare Homebase (HCHB) within a Home Health or Hospice setting.
- Demonstrated ability to troubleshoot complex HCHB issues and implement process improvements through documentation and workflow optimization.
- Proven experience implementing HCHB solutions—including configuration, training, rollout, and ongoing support.
- Strong understanding of clinical operations, field workflows, and back-office functions (e.g., billing and claims).
- Exceptional attention to detail and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to train and support users at various levels.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Must pass a criminal background check and MVR check.
Nice To Haves
- Experience with related platforms such as Forcura or Medline is a plus.
- Familiarity with Medicare, HMO, and commercial insurance billing and A/R practices is a plus.
- Experience with HCHB ad hoc and custom report creation, Point-of-Care tools, and system upgrades is a strong advantage.
Responsibilities
- Support application integrations
- Manage system updates
- Troubleshoot issues
- Ensure end users are trained and equipped to succeed
- Driving efficiency
- Improving data quality
- Enhancing our overall delivery of care through the use of smart technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
