Hau Tree Expeditor (Full Time)

Mauna Kea ResortsWaimea, HI
9dOnsite

About The Position

Ensure that all orders are correctly prepared, completed in a timely manner, and delivered to the guests at their proper serving temperatures. Ensure that the level of service to the guests is proper and efficient and in compliance with the standards set by the resort. Must have complete working knowledge of the restaurant menus and standards of service. May be assigned additional duties, as circumstances require. May from time to time assume the duties of host/hostess, captain or waithelp. May deliver food orders to dining room for waithelp; serve guests, clear and reset tables. Essential Duties: Ensure all food orders area correctly prepared, completed in a timely manner and delivered to the guests at their proper serving temperatures. Must have complete knowledge of restaurant menus and the standard of service. Must be able to communicate clearly to kitchen and dining room staff regarding food orders. Ensure that the level of service to the guests is proper and prompt according to standards. May deliver food from the kitchen to the dining room to expedite service. May assume the duties of host/hostess, captain or waithelp. Consistently perform tasks as specified on sequence of service standards and SOPs. Perform other related duties as assigned or required. Other Duties: Keep work area clean and tidy. Relieve other positions in the dining room. Assist in set-up and breakdown side duties Recommend the resort’s restaurants and facilities to guests

Requirements

  • Department of Health TB Clearance
  • Read and write to perform job duties
  • Must be able to multitask
  • Able to prioritize and organize workload
  • Able to manage stressful and challenging situations
  • Able to stand, walk, bend and reach during most of shift
  • Able to carry trays weighing up to 25 lbs
  • Able to communicate verbally to employees and managers
  • Able to work shift and days determined by the restaurant manager
  • Able to work led more than 40 hours per week when needed

Responsibilities

  • Ensure that all orders are correctly prepared
  • Ensure orders are completed in a timely manner
  • Ensure orders are delivered to the guests at their proper serving temperatures
  • Ensure that the level of service to the guests is proper and efficient and in compliance with the standards set by the resort
  • Must have complete working knowledge of the restaurant menus and standards of service
  • May be assigned additional duties, as circumstances require
  • May from time to time assume the duties of host/hostess, captain or waithelp
  • May deliver food orders to dining room for waithelp
  • Serve guests, clear and reset tables
  • Must be able to communicate clearly to kitchen and dining room staff regarding food orders
  • Consistently perform tasks as specified on sequence of service standards and SOPs
  • Perform other related duties as assigned or required
  • Keep work area clean and tidy
  • Relieve other positions in the dining room
  • Assist in set-up and breakdown side duties
  • Recommend the resort’s restaurants and facilities to guests
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