Hardware Technician, TS/SCI with Polygraph
About The Position
Hardware Technician Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems. Provide installation of new equipment and performs equipment modifications or enhancements. Perform technical tasks and assists with the completion of milestones associated with specific projects. Provide solutions to a variety of technical problems of moderate scope and complexity. Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware. Provide incident response and performs customer support tasks. Deploy new hardware, software, and the upgrade of existing installations. Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings. Prepare and maintain documentation for processes and procedures related to computer systems installation and operations. Interact with and/or provides training/knowledge to end users. Maintain system documentation. Maintain current knowledge of relevant technologies. May supervise site activities/assigned staff. Exercise sound judgement and decision making. Participate in special projects as assigned. Communicate well with team members. Property/Asset Management Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments. Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property. Ensure proper disposition of obsolete and excess assets. Participate in the taking of physical inventories and provides required inventory reports. Testing Ensure adherence to company and customer quality standards. Confirms the functionality of all deployed hardware. Follow Deployment Quality Control checklist. Provide Quality Control input to improve installation guides and general deployment documentation. Develop and update technical documentation. GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Requirements
- Asset Management
- Incident Management
- Systems Documentation
- 1 + years of related experience
- US Citizenship Required
- TS/SCI with Polygraph
Responsibilities
- handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation
- providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware
- assessing user needs and can solve a range of problems
- providing installation of new equipment and performs equipment modifications or enhancements
- performing technical tasks and assists with the completion of milestones associated with specific projects
- providing solutions to a variety of technical problems of moderate scope and complexity
- providing incident response and performs customer support tasks
- deploying new hardware, software, and the upgrade of existing installations
- installing cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings
- preparing and maintaining documentation for processes and procedures related to computer systems installation and operations
- interacting with and/or provides training/knowledge to end users
- maintaining system documentation
- maintaining current knowledge of relevant technologies
- supervising site activities/assigned staff
- exercising sound judgement and decision making
- participating in special projects as assigned
- communicating well with team members
- developing and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments
- ensuring timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property
- ensuring proper disposition of obsolete and excess assets
- participating in the taking of physical inventories and provides required inventory reports
- ensuring adherence to company and customer quality standards
- confirming the functionality of all deployed hardware
- following Deployment Quality Control checklist
- providing Quality Control input to improve installation guides and general deployment documentation
- developing and update technical documentation
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- short and long-term disability benefits
- life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
