Hardware Support & Test Engineer (Contract)

Eight Sleep • San Francisco, CA

2d • Onsite

About The Position

Join the Sleep Fitness Movement At Eight Sleep, we’re on a mission to fuel human potential through optimal sleep. As the world’s first sleep fitness company, we’re redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don’t just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn’t passive - it’s a powerful tool for living better. If you’re tired of the ordinary and driven to build at the edge of what’s possible, this is your moment. Join us and lead the movement that’s transforming how the world sleeps and what we’re all capable of when we wake up. The opportunity We’re looking for an engineer on the hardware engineering team to troubleshoot field units and support testing of prototypes. You’ll be part of a small, mission-driven team working on novel hardware products. We’re growing quickly so there are ample opportunities for challenge and growth. This is a contract role that requires being on-site in our San Francisco office. The contract will last 12 months (until the end of 2026).

Requirements

• Strong written and verbal communication skills.
• Familiarity with mechanical, electrical, and software systems to understand possible causes of failures.
• Familiarity with interpreting data and sensor readings.
• Familiarity with root cause analysis, DOE, and quality measuring techniques.
• BS in Mechanical or Electrical Engineering or equivalent.

Responsibilities

• Troubleshoot issues seen in the field by customers by analyzing data from units, talk to customers as needed to understand failures, and work with the engineering team to determine root causes and corrective actions.
• Support product development teams with prototyping and testing.
• Build software and AI tools to facilitate diagnosis of hardware failures.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 101-250 employees