Hardware Support Engineer - Advisor I

Fiserv•Omaha, NE

About The Position

At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Hardware Support Engineer - Advisor I, you will play a critical role in designing, developing, testing and maintaining computer systems and other hardware used to issue credit & debit cards and billing statements for banking, insurance, retail, and utility companies worldwide. You will work with cross-functional teams to deliver solutions that align with our business goals and client needs.

Requirements

Basic SQL and database knowledge required to support with issues related to data incidents for Fiserv developed applications
Strong computer software and hardware skills.
Mechanical background
Experience in basic electronics.

Responsibilities

Testing and configuration for Fiserv developed applications
Creating test scripts for Fiserv developed applications
Regression testing for Fiserv developed applications
Assist in troubleshooting for Fiserv developed applications
Liaison between the development team, production, Desktop Support and the TE team.
Provide support and tracking for Security, Audit and Compliance issues directly related to the Fiserv developed team
Change control for Fiserv developed applications
Hardware testing for new development systems
Provide support and documentation for DR plans and testing for Fiserv developed applications and hardware
Scripting and development support for non-traditional application development
Assist in data research related to production and Fiserv developed applications
Manage incidents and assist with escalation related to Fiserv developed applications
On-Call rotation for the development team