Hardware Service Technician
About The Position
Our client is seeking a well‑versed, technically minded individual to join their team supporting Patient Simulators. You will install and perform maintenance on these simulators at different medical-related customer sites such as Hospitals and Universities. The purpose of a patient simulator is to provide a more modern approach to hands‑on prevention methods. A growing number of professionals and students now have access to next‑generation training methods in a more precise way. The Field Service Engineer (FSE) will travel within the greater area of their specified market to ensure the simulators are working properly by performing preventive maintenance.
Requirements
- Base-level IT knowledge (experience is preferred but not required)
- Familiarity with networking protocols (TCP/IP, DHCP, IP addressing)
- Must be well‑versed with Windows 11
- MUST BE FLEXIBLE TO TRAVEL MONDAY THROUGH FRIDAY
- Good electronics aptitude is a huge plus
- Strong customer service skills (this is key)
- Ideal for recent graduates; difficult to do this role while attending classes or having other weekly commitments
- Reliable form of transportation
- YOU WILL BE REQUIRED TO TAKE AN IKM ASSESSMENT TO QUALIFY (Very similar to a CompTIA A+ assessment)
Nice To Haves
- Good electronics aptitude is a huge plus
Responsibilities
- Installation and maintenance of patient simulators
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
