Hardware Service Technician @ Technology Services

Alief Independent School District • Houston, TX

39d • Onsite

About The Position

To provide friendly, professional technical support including the repair of printers, computers and other related technologies.

Requirements

• High school graduate or GED
• Must be able to work independently and as a part of a team while solving IT problems and coordinating action
• Strong organizational skills
• Effective human relations and communication skills
• Ability to maintain established work schedule without supervision
• Minimum of two (2) years in the field of repairing printers, computers and other IT related electronic equipment
• Background in electronics and repair of electronics

Nice To Haves

• Associates degree in a computer related field preferred
• Recent hardware repair certification concerning computers, printers and other related technologies preferred

Responsibilities

• Perform all printer equipment repairs scheduled by manager.
• Perform preventative printer maintenance duties as scheduled.
• Install/repair equipment in timely manner as prescribed by manager. Assist with installation, support and handling of equipment as directed, including unboxing, lifting, moving and delivery.
• Process surplus electronic equipment for district auctions, including boxing, lifting, moving, pick-up and delivery of surplus equipment as directed by manager.
• Keep abreast of most recent computer software that the district utilizes at the operating system level as well as BIOS configurations.
• Apply analytical problem solving skills according to technical reference manuals to solve equipment failures in a time and cost-efficient manner.
• Perform component and board level repairs as prescribed by manager.
• Maintain necessary tools/scopes/test equipment necessary for repairs of technology equipment that the district chooses to repair in-house.
• Perform all system hardware enhancements/upgrades as directed.
• Attend and pass all district financed certification courses/tests.
• Follow district safety protocols and emergency procedures.
• Maintain an appropriate level of technology competence to meet the current and future needs of Alief.
• Implement alternative methods of instruction as needed.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED