Hardware Sales Supervisor

Ganahl Lumber Co•Los Alamitos, CA

About The Position

Ganahl Lumber is looking for a Hardware Supervisor to join our team in our Los Alamitos team. This position is fast paced and requires the ability to multitask while supporting our sales team and solving problems for our customers. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Ganahl Lumber Company is the oldest lumberyard and hardware supply store in the State of California. Since 1884, we have been a family and employee owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike. Our products include tools, paint, building materials, millwork, doors and windows. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.

Requirements

Excellent attendance
Positive attitude
Proficient with Accuterm, scheduling, ticket writing, credit memo, with some Word and Excel
Well versed on cash register
Product knowledge in multiple categories a plus
Research of sales history
Works well with team to accomplish common Goals
Great communication skills both verbal and written
Bachelor’s degree or equivalent is preferred.
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system