Hardware Reliability Technician, Root Cause (Starlink)

SpaceX • Bastrop, TX

87d

About The Position

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe. As a Hardware Reliability Technician on the Starlink team, you will be responsible for ensuring the reliability and quality of Starlink products through manufacturing, test, and installation.

Requirements

• High school diploma or equivalency certificate
• 1+ years of experience working in a production, mechanical, or manufacturing environment

Nice To Haves

• 2+ years of quality experience in a manufacturing environment
• Bachelor's degree in a technical or engineering field
• Experience working with root cause/corrective action systems
• Self-motivated, proactive, and experience managing multiple priorities and tasks
• Practical experience working within quality management systems (ISO 9001)

Responsibilities

• Communicate and resolve quality related issues as they relate to the Starlink product department
• Document production non-conformances in accordance with prescribed procedures and processes as required
• Support quality management system policies and procedure documentation
• Support root cause investigations on Starlink products
• Field return triage and root cause
• PCB solder rework and x-ray inspections of production MRB for root cause
• Support production in critical containments and quality alerts
• Assess production compliance to company and industry standards

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees