Hardware Reliability Engineer – Ecosystem Accessories

Apple • Los Angeles, CA

2d

About The Position

We are Apple’s Hardware Reliability Engineering team, and we are looking for you
to work with our diverse softgoods hardware engineering teams! As the
Reliability team, we are responsible for ensuring and improving the durability
and reliability of Apple's products. To achieve that, we partner with multiple
engineering teams from the beginning (concept) to the end (field returns) of a
product lifecycle by helping to explore new technologies and understand how
customers will use our products. If you have a passion for constant learning and
innovative engineering products, you will fit right in. You will develop and
implement creative reliability tests on new hardware programs, quantify
reliability risk, support failure analysis resulting from these tests, and
advise the executive team on the best path forward. Our work ensures that our
products meet the rigorous expectations of our customers and survive whatever
our customers can throw at them – we break things so you don’t have to. Come
join our team! Our team works specifically on Softgoods accessories and
Ecosystem testing – products such as our phone cases, watch bands, and the
interactions these products have with their respective systems. We work closely
with the design, manufacturing, and quality teams to evaluate the performance of
our products through the suite of reliability tests that we design and use these
results to motivate design and process changes iteratively to ultimately deliver
better products to our customers. We have a hand in every softgoods product that
is released and both design the tests and analyze the test results to suite each
products’ specific use cases and product definitions.

You will be responsible for ensuring our products meet the rigorous expectations
of our customers and survive what life may throw at them. To do so, you will be
working with cross-functional teams from concept to mass production to identify
risks in the design, develop tests to evaluate the performance of the product
with regards to those concerns, work with the team to understand failures, and
recommend and verify the efficacy of the corresponding corrective actions. You
will need to rigorously justify your tests with well characterized user
behaviors and thorough understanding of field stresses, and a strong technical
background to not only participate in failure analysis (FA), but also drive FA
and lead the team through complex problem solving. We will push the performance
of our products to the limits of the material and design, and in those cases,
you will need to prepare comprehensive risk assessments to fully quantify any
field exposure we may have.

Requirements

• Bachelor’s Degree in a hardware-focused field (ME, MS, CE, EE, etc.) with 3 years of industry experience
• Experience performing product characterization including mechanical stress tests, shock/drop/vibration testing, environmental testing, etc.
• Proven written and verbal communication skills
• Proficiency in iWork and Microsoft Office, including but not limited to Keynote, Powerpoint, email, Calendar, WebEx, etc.

Nice To Haves

• Statistical experience such as Weibull, JMP, or familiarity with accelerated test models
• Familiar with Failure Analysis techniques (Optical Microscopy, X-ray/CT, Scanning Electron Microscopy/Energy Dispersive Spectroscopy, etc.), and the ability to use failure analysis methodology to derive a root cause of failure
• Understanding of Design of Experiments
• Imaginative approach to Failure Modes and Effects Analysis
• Ability to make clear and concise slides and presentations when vital
• Strong attention to detail and curiosity of how technologies work
• Collaborative attitude and ability to cross-functionally work effectively
• Ability to travel internationally without restrictions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees