Hardware Engineering Manager

Hewlett Packard Enterprise-posted 7 days ago
Full-time • Manager
Hybrid • San Jose, CA
5,001-10,000 employees
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The HW Sustaining Engineering group in HPE Networking Products and Advanced Technologies is looking for an experienced HW Engineering Manager with a passion for hardware quality. We are a small, collaborative group focused on hardware quality and continuity for HPE’s networking products over product life cycle. Our true north is customer experience, and our key mission is to drive customer focused improvements into current and future generations of HPE networking hardware. We are looking for someone who can lead a team of hardware engineers to take ownership of this mission and drive related tasks to completion. The right candidate will be a proven team leader who can handle program, priority and escalation management. This role also requires strong collaborative and communication skills, a background in hardware design and debug, and familiarity with networking hardware.

  • Lead a team of experienced HW engineers responsible for supporting HPE networking hardware products.
  • Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.
  • Manage multiple concurrent failure analysis and design change projects.
  • Manage priorities, allocate resources, track progress and drive to closure on schedule.
  • Author RCCA (Root cause / Corrective Action) and other hardware quality related presentations and present to customers and Juniper stakeholders.
  • Drive proactive quality improvement in new products through closed loop corrective actions and feedback into design teams.
  • Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.
  • Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.
  • Track and improve team performance.
  • Coach and develop team members through regular engagement, one-on-one's and OKRs.
  • Bachelor's Degree in Electrical Engineering, Computer Science or equivalent.
  • Experience in high-speed digital hardware design, test and de-bug.
  • 3+ years of experience leading a hardware engineering team in a design, debug or quality role.
  • Team leadership experience includes coaching, team building and supporting career growth of team members.
  • Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA),
  • Familiarity with networking hardware components, interfaces, and systems.
  • Ability to review system level test plans and test results and distill down to hardware specifics.
  • Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.
  • Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.
  • Skilled at working across organizational and geographical boundaries to drive a common goal.
  • Master’s Degree in Electrical Engineering, Computer Science or equivalent.
  • 5 years or more in a hardware leadership role.
  • Strong customer focus, and ability to act as "voice of customer" in driving HW quality, reliability and serviceability goals
  • Familiar with schematic and FPGA design, PCB layout, and manufacturing processes flow.
  • Experience working with CM and ODM partners across the world to investigate and remediate HW quality issues.
  • Skilled at compiling and analyzing data, working with quality metrics, dashboards (Tableau) and OKRs.
  • Experience with product-lifecycle change management tools such as Agile PLM.
  • Cloud Architectures
  • Cross Domain Knowledge
  • Design Thinking
  • Development Fundamentals
  • DevOps
  • Distributed Computing
  • Microservices Fluency
  • Full Stack Development
  • Security-First Mindset
  • Solutions Design
  • Testing & Automation
  • User Experience (UX)
  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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