Hardware Customer Service Representative

Landscapers SupplyMartinez, GA

About The Position

As our Hardware CSR , you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores. As a Hardware Customer Service Representative (CSR) at Landscapers Supply, you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects. With your positive attitude and dedication to exceptional service, you’ll help maintain our reputation as the go-to resource for homeowners and professionals alike. Whether assisting customers in-store, answering questions, or offering product recommendations, you’ll be at the heart of making every visit to Landscapers Supply a success.

Requirements

  • Basic knowledge of tools and hardware
  • Ability to have positive and friendly interactions with customers
  • Ability to be organized and calm in a fast-paced environment
  • Ability to have clear communication with colleagues
  • Ability to lift and handle up to 50 lbs.

Nice To Haves

  • Experience working in a hardware store

Responsibilities

  • Greet and listen to customers
  • Identify needed products and provide professional solutions
  • Check out customers at the cash register
  • Contact customers for pickup orders
  • Stock, organize and clean the Hardware department
  • Complete inventory counts , in-between serving customers

Benefits

  • Health/Dental Insurance
  • Paid time off
  • Paid holidays
  • 401(k) matching
  • Closed on Sundays
  • Employee discount
  • Professional development
  • Opportunities for advancement
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