Hardware and Inventory Technician

3MD Inc.

About The Position

The Hardware and Inventory Technician is responsible for maintaining inventory part levels, transporting equipment between customer sites, and warehousing facilities, diagnosing, and repairing hardware, imaging, and prepping computer equipment for deployment, and helping deploy and provide end-user support. The Hardware and Inventory Technician will be operating a company delivery truck, as well as loading and unloading, and working along with Desktop Support Technicians in the field.

Requirements

High School Diploma or equivalent
1-3 years of experience
High proficiency with Microsoft Office applications (Outlook, Excel, Word, Teams, PowerPoint)
Must be able to climb in and out of the delivery cab to accommodate customer deliveries
Valid, active Driver’s License
Clean Motor Vehicle Record with no traffic violation
Ability to load and unload heavy items up to 70 lbs.
Must pass DOT physical, criminal check, and drug screen
Excellent customer service
Excellent organizational and time management skills
Strong sense of urgency
Ability to exercise independent judgment and act on it
Ability to manage multiple tasks at once
Comfortable working in a constantly changing environment while maintaining relationships with many different personalities at varying organizational levels
Excellent listening, interpersonal, written, and oral communication skills
Keen attention to detail with demonstrated organization skills
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure
Experience working in a team-oriented, collaborative environment
Ability to work in high-pressure situations

Responsibilities

Inventory hardware including sorting, unboxing, scanning into tracking and asset management systems
Troubleshoot, diagnose, and repair IT equipment including computers, monitors, and other peripherals
Submit for warranty services as needed
Image, configure and install applications as needed for hardware deployment preparation
Maintain IT hardware part levels at various stock rooms across multiple business sites in the greater Seattle area
Work directly with other IT technicians, build relationships and provide excellent customer service
Follow delivery driving routes and time schedules
Load the truck in an efficient manner
Transport equipment between customer sites and warehousing facilities
Operate foot and hand controls for commercial vehicles
Perform warehouse duties and tasks assigned
Operate commercial vehicle in compliance with local, state, and federal laws
Follow DOT regulations and safety standards

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.
Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.
Additional paid sick leave is also provided if required by state or local law.

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