Hardgoods Coordinator

Retail Concepts, Inc.Dillon, CO

About The Position

Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers. You’ll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that’s not just about transactions — but memorable, meaningful interactions. If you're ready to bring energy, expertise, and enthusiasm to the floor — this is your chance to make an impact in a fun, fast-paced, and adventurous retail environment.

Requirements

  • 1+ years of management experience, with the ability to lead, motivate, and develop a team.
  • 2+ years of retail bike shop and snow sports industry experience, with working knowledge of business operations and shrink reduction.
  • Outdoor Enthusiast with a passion for cycling, skiing/snowboarding, water sports, surfing, swimming, skating, skateboarding, and more!
  • Proven talent in networking, recruiting, interviewing, training, and team development.
  • Exceptional interpersonal and communication skills to build strong relationships with vendors, buyers, store teams, and upper management.
  • Excellent organizational and time management abilities, with the capacity to multi-task effectively.
  • Strong analytical and problem-solving skills with keen attention to detail.

Responsibilities

  • Serve in a supervisory capacity, including opening and closing the store as needed.
  • Ensure your team consistently delivers exceptional customer service, exceeding expectations.
  • Provide high-quality and timely bike service, maintaining the integrity and performance of all equipment.
  • Train and develop team members in effective selling strategies and drive a culture of continuous improvement.
  • Create and implement strategic plans to increase department sales using data analysis and goal setting.
  • Maintain a visually appealing department that meets company standards and inspires customers.
  • Identify operational problems and opportunities, and present viable, results-oriented solutions.
  • Ensure all employees follow company policies and procedures.
  • Attend Bike & Snow clinics (in-store and off-site) to maintain up-to-date product knowledge.
  • Represent and promote Sun & Ski Sports within the local cycling and snow sports communities.
  • Support and participate in bike and cycling events, strengthening community relationships.
  • Maintain ongoing communication with the Store Manager, District Manager, and Home Office to align with company initiatives.
  • Uphold Loss Prevention standards, minimizing inventory loss and maintaining accurate cash control.

Benefits

  • Pay: Hourly Rate + Commission
  • Health, Vision, and Dental Insurance
  • Employer-Paid Basic Life Insurance
  • Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
  • Paid Time Off (PTO)
  • 401 (k) Plan + Company Match
  • Employee Purchase Discount
  • Company/Vendor-sponsored Product Knowledge/Training Adventure trips

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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