Hard Skip Specialist

OneMain Financial • West Valley, UT

1d • Onsite

About The Position

The Hard Skip Specialist will locate customers and collateral using various investigative (skip tracing) techniques with the goal being repossession of collateral on charged-off accounts. All duties must be performed with a high degree of professionalism and integrity while following all applicable laws and regulations. Manages the assignment of repossessions along with follow up as needed with the assignment. Location: On site- West Valley City, UT Schedule: Monday through Friday 8:00am- 4:30pm

Requirements

• High School diploma or equivalent
• Six (6) months office experience or equivalent education and training
• At least 1 year of skip trace experience
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Excellent customer service skills
• Excellent communication skills
• Strong notation and organizational skills

Nice To Haves

• Previous experience in auto skip tracing

Responsibilities

• Assist and perform all daily skip trace activities to locate individuals for recovery of collateral.
• Maintain and establish new and existing repossession vendor relationships.
• Manage all accounts that have been assigned to them with the goal of repossession of collateral
• Completes required applicable paperwork including sending all required Federal and State regulation letters.
• Manage replevins
• Collaborate with Repossession team on various recovery tactics
• Locates and secures collateral on accounts that have been previously charged-off
• Other duties as assigned

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees