Hard Skills Trainer

The Fedcap Group•New York, NY

12h

About The Position

The Hard Skills Instructor (HSI) is responsible for coordinating and delivering certified hard skills training to participants of the IMPACT reentry program. This includes curriculum development, facilitation of OSHA/Flaggers and other industry-recognized certifications, and collaboration with community-based staff and employment services. The instructor must be dynamic, engaging, and results-oriented, with a strong command of subject matter and the ability to motivate participants. The HSI collaborates with cross-functional teams (i.e., education, job placement), supervisor, and senior leadership to monitor and track performance and find solutions to maximize outcomes for participants. This is a hands-on, relationship-driven role that requires strong engagement skills, effective case management and wraparound services competencies, excellent organizational skills, and a commitment to providing excellence in service delivery.

Requirements

A bachelor’s degree from an accredited institution is preferred; a minimum of an associate's degree or equivalent credential is required.
Minimum of 2 years of experience in career services, case management, workforce development, or social services OR in related fields, such as education, healthcare administration, retail or hospitality management, or human resources.

Responsibilities

Provide Training Delivery & Curriculum Development to participants enrolled in program
Facilitate certified hard skills training, including OSHA/Flaggers, building maintenance, and construction.
Develop and maintain training curriculum and materials using textbooks, handouts, workbooks, and web-based resources.
Deliver engaging and dynamic instruction to incarcerated participants at Rikers Island.
Facilitate groups to support completion of OSHA-recognized certifications.
Facilitate Makin It Work curriculum to participants
Consult with the Transition Specialist and the Employment Specialists staff to align the curriculum with training needs.
Ensure 45% of participants enrolled in the class complete and pass the course.
Analyze performance and attendance rates a minimum of 2X/month, in partnership with the supervisor, to identify strengths, challenges, gaps, and improvement needs.
Monitor, discuss, and track improvement needs a minimum of 1X/month in partnership with the supervisor and co-develop an action plan or performance improvement plan (PIP) accordingly.
As directed by and in partnership with the supervisor, review, discuss, and address the needs of the action plan or PIP with 100% accuracy, including actions, follow-ups, owners, and outcomes.