Happy Valley LaunchBox Marketing & Communications Assistant

Pennsylvania State University • State College, PA

240d • Onsite

About The Position

The Happy Valley LaunchBox's is seeking a Marketing and Communications Assistant. This individual will be responsible for communication and outreach infrastructure through email campaign development, customer relationship management (CRM) system oversight, and light social media content creation. Additionally, the candidate will coordinate timely, brand-consistent messaging across multiple channels to engage students, alumni, mentors, and partners. This role ensures contact data accuracy, high-quality engagement, and effective promotion of Happy Valley LaunchBox programming.

Requirements

• Highly organized and collaborative self-starter.
• Excellent customer service, communication, and marketing skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage customer relationship management (CRM) system and segmented contact lists across programs, cohorts, alumni, and partners, ensuring up-to-date information and targeted outreach.
• Develop and schedule professional email campaigns and automated program sequences (launch notices, drip campaigns, newsletters, reminders).
• Create social media content that highlights Happy Valley LaunchBox events, team updates, and program opportunities.
• Monitor and respond to general inquiries via Happy Valley LaunchBox email inbox, website forms, and internal community platforms (e.g., Discord).
• Collaborate with the team to draft and refine messaging for email, newsletters, and digital outreach.
• Support Happy Valley LaunchBox's digital community presence by maintaining communications on Discord and researching potential engagement tools (e.g., Slack, Circle).
• Track analytics for email and social campaigns; recommend strategies to improve engagement and open/click rates.
• Maintain internal communication templates, session reminders, and participant onboarding content across programs.

Benefits

• Hourly rate of $17.00 per hour.
• Potential to continue beyond Summer 2025 session.

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services