General Duties include, but are not limited to: Family Support Worker I - Conduct regularly planned visits to establish a trusting rapport for eligible HANDS families; Assist parents with child development, parenting skills, health services and other needed resources identified at the initial assessment or during visits; Maintain confidentiality of program information obtained from home visits and exchanges while communicating with community and support service providers; Provide support to parents during the prenatal period and up to, but not inclusive of the child’s third birthday following the initial parent visit assessment; Facilitate family visitations that may take place in the client’s home or another community site, if justified; Monitor and document the progress of the parent and child(ren); Prepare and maintain case records which shall be documented with contacts, services needed, reports and progress; Confer with the Program Coordinator and/or Supervisor in cases involving potential collaboration with other service providers. HANDS Specialist I and Public Health Nurse I - Conduct parent visit assessment/survey within 30 days of receiving and reviewing prenatal or birth records to determine eligibility for early childhood education and family support services of infants and toddlers from birth up to three (3) years of age. Will conduct interviews to promote outreach activities in family homes or community setting to educate parents in coping techniques and to take an active role in accessing resources or assistance with referrals for appropriate education and nutrition of their child. May develop and distribute informational materials that meet program guidelines. Keep accurate logs of service visits, schedules and charting, prepare reports and analyses set forth in HANDS program policy and guidelines. Interpret laws, regulations, policies and procedures and provide administrative assistance or guidance to departmental staff, which may include but is not limited to; monitor, evaluate and participate in modifications regarding program requirements. Review records and reports submitted by program requests or agency staff and ensure compliance with federal and state law regulation and policies. May conduct ongoing home visitation on an as needed basis. CHARACTERISTICS OF A CLASS: ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION. Responsible for initiating and maintaining regular and long term contact and provide support to first time voluntary parents during the prenatal period and extending up to but not inclusive of the child’s second birthday. The entry-level incumbent would participate in on the job training programs to become knowledgeable in introducing parenting skills to empower families to make their own decisions while remaining non-judgmental of families they serve.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees