Hammond Branch Manager

PORTER PIPE & SUPPLY•Hammond, IN

About The Position

Lead Our Successful Hammond Branch to Even Greater Heights—Grow Your Career at Porter Pipe & Supply! About Us: Be part of something exciting at Porter Pipe & Supply! This position is based in Hammond, IN where you will lead a thriving, high-performing branch. As the Branch Manager, you’ll play a pivotal role in building on the branch’s current success, mentoring and empowering your team, and ensuring our culture of customer service excellence continues to thrive. You will oversee warehouse managers, the dispatcher, and delivery professionals, work closely alongside the inside sales team to drive branch performance, and leverage your operational experience to maintain and improve efficiency across all areas. Prior warehouse and distribution experience is required. At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

Requirements

Operational experience overseeing warehouse, dispatch, and delivery functions.
A passion for mentoring, coaching, and empowering team members to succeed.
Knowledge of pipes, valves, and fittings preferred.
Strong organizational skills with keen attention to detail.
Ability to build effective rapport with internal and external customers.
Positive attitude and ability to work independently and in a team.
Strong mathematical aptitude and proficiency in Microsoft Office.
Ability to prioritize multiple responsibilities and manage time effectively.
Effective communication skills in English.
High school diploma or GED required; bachelor’s degree preferred.
Minimum of three years in distribution, wholesale, or related experience.
Operational experience overseeing warehouse, dispatch, and delivery operations.
Previous experience with SX Enterprise or other point of sale systems.
Proven ability to mentor, coach, and empower team members.

Nice To Haves

Knowledge of pipes, valves, and fittings preferred.
Prior P&L management experience preferred.

Responsibilities

Lead the successful Hammond branch and build on existing operational performance.
Mentor, develop, and empower warehouse managers, the dispatcher, and delivery professionals to reach their full potential.
Oversee dispatch, inside and counter sales, warehouse operations, and delivery to maintain efficiency and excellence.
Work closely with the inside sales team to support customer relationships and drive branch growth.
Meet with customers and vendors after hours to build strong relationships and support branch growth.
Allocate tasks to enhance team members’ skills while maximizing productivity.
Monitor reporting and metrics to identify opportunities for improvement and growth.
Lead sales activities and collaborate with the inside sales team to grow market share.
Manage branch P&L and budget in coordination with the CFO and Senior Director of Operations.
Foster a culture of trust, respect, and teamwork while recognizing and celebrating team achievements.
Conduct performance reviews, evaluations, and development plans for your team.
Organize team events to reinforce culture and alignment with company values.
Ensure compliance with safety policies and maintain a safe work environment for all team members.

Benefits

Be Part of Something Bigger: Lead the successful Hammond branch where culture is second to none!
Professional Growth: Opportunities to mentor, coach, and develop your team while growing your own leadership skills.
Collaborative Culture: Work in an environment built on respect, teamwork, and support.
Competitive Benefits: Enjoy a competitive salary, benefits package, and career advancement opportunities.

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