About the position
This opportunity is located at our Hallmark Corporate owned Gold Crown store #352 in Park Place shopping center located in Tucson, Arizona. You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Through our products, content and experiences we aim to create a more emotionally connected world by making a genuine difference in every life, every day. Our business believes in the value of diversity and creates a culture of inclusion through every brand, product and person we touch. The Hallmark Corporate Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer - cards, gifts, ornaments, movies, and more come to life to inspire and support people in their desire to care and connect. We help with the perfect solution for all of life's relationships and occasions - to feel more deeply, to celebrate more uniquely, and to connect more often. Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Corporate Store Managers are key to providing a 'caring team' atmosphere not only for our customers but for the store associates that work for them. The difference begins with YOU! As the Store Manager for a company-owned Hallmark Gold Crown retail store you will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources provided. The primary goal is to exceed the store's sales plan and to effectively manage store operations. You will genuinely connect with our customers as you help them put more care into the world, while earning their loyalty and return visits to your store.
Responsibilities
- Lead the team to deliver on sales, customer service, and personnel goals.
- Uphold store standards using the tools and resources provided.
- Exceed the store's sales plan.
- Effectively manage store operations.
- Connect with customers to help them put more care into the world.
Requirements
- A high school diploma, GED, equivalent OR higher with 1+ years of retail experience; OR 6 months as Sales Associate or Sales Leader experience with Hallmark; OR 4+ years of retail management experience.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
- Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings and weekends.
- Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
Nice-to-haves
- 3+ years of retail store manager experience with a dynamic and complex specialty retailer.
- Leadership and interpersonal skills - the ability to train and motivate employees.
- Business acumen to reach established financial goals.
Benefits
- Quarterly bonus payouts upon meeting eligibility requirements.
