H&M Store Visual Manager - Dolphin Mall

H&M • Miami, FL

207d • $21 - $30

About The Position

As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. Together with your store team, you will use your trend awareness to secure visual and commercial curation implementation according to the visual & commercial guidelines to actively drive sales in your store. You lead, coach, and develop strong Visual Merchandiser team through upskilling to secure a sustainable Visual Merchandiser talent pipeline within your store.

Requirements

• Experience from working as a Visual Merchandiser in store.
• Experienced in team coaching, talent development including upskilling.
• Strong leadership skills.
• Good knowledge of retail management, visual, commercial & operational best practices, routines, and tools.
• Ability to manage, follow-up and act on selling equation and weekly sales reports.

Responsibilities

• Contribute to the total OMNI customer experience in your store by following-up the visual and commercial curation according to guidelines.
• Represent yourself and the H&M Brand positively during customer interactions.
• Set, implement, and follow up on store visual & commercial goals with Store Manager, Area Visual Manager and Store teams.
• Lead your VM team to organize, plan and prioritize workload according to store activation plan and adapt based on business needs.
• Launch and sign off the latest global campaigns and sale activities on time according to H&M Brand Standards.
• Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams.
• Perform sales report (KPIs) follow-up, identify, and prioritize visual & commercial opportunities.
• Ensure your VM team creates efficient and effective actions to increase customer satisfaction to reach sales targets.
• Follow-up all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store.
• Keep up to date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers.
• Coach and develop your VM team to plan time for fashion & trend awareness.
• Lead, inspire and educate your store team on seasonal changes and fashion trends.
• Responsible for recruiting, onboarding, performance management, upskilling and development for talents and new colleagues.
• Complete talent management and succession planning in your store.
• Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues.
• Ensure Store teams complete Visual Competences & Commercial 4 All trainings.
• Responsible for the visual, commercial, and styling curation in the store.
• Coach and follow-up that your VM team carry out sample picking best practice routines.
• Ensure your VM team secures window & styling execution accordingly to visual & commercial guidelines.
• Maintain a good customer flow by maintaining commercial layout and fixtures.
• Ensure the VM and Store team executes a strong balance and maintenance of price signs.
• Collaborate with Facilities Management to ensure all lighting is working correctly.
• Maintain and care for all display forms and interior material with sustainability in mind.

Benefits

• 25% Staff Discount
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay
• 401K
• Commuter Benefits
• Health and Dependent Care FSA
• Additional Voluntary Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers