H&M-posted about 1 year ago
$34,320 - $34,320/Yr
Full-time • Entry Level
Carlsbad, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

As a Sales Advisor at H&M, you will play a crucial role in delivering exceptional customer service and guiding customers through their shopping experience. Your responsibilities will include actively selling products, providing fashion and product knowledge, and maintaining a clean and organized sales environment. You will work collaboratively with your team to ensure that customers receive the best possible experience while promoting H&M's values and sustainability initiatives.

  • Provide excellent customer service by welcoming and guiding customers through the store.
  • Engage with customers to promote and sell products effectively.
  • Promote the Customer Loyalty App and in-store sustainability initiatives.
  • Stay updated on fashion trends and share relevant information with customers.
  • Support commercial actions to reach sales targets with the management team.
  • Complete the full garment cycle from unpacking to steaming and care.
  • Maintain a clean and tidy sales floor and back of house.
  • Support with garment presentation and maintain attractive merchandise displays.
  • Ensure good stock levels with replenishment routines on the sales floor.
  • Follow best practices for in-store services and technology.
  • Passion for fashion and providing excellent customer experiences.
  • Sales experience in a dynamic and collaborative environment.
  • Experience in customer service within fashion, retail, or service-related industries.
  • Strong communication skills and ability to engage with customers.
  • Creative and curious mindset.
  • Flexibility and decisiveness in a fast-paced environment.
  • Health insurance coverage.
  • Wellness and family support programs.
  • Company match retirement plan.
  • Paid leave programs.
  • Paid time off, including a community day.
  • Employee discount at H&M and other brands.
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