H&M Sales Advisor
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
At H&M, as a Retail Sales Associate, you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers' expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements. Your day-to-day responsibilities will include actively greeting and engaging with customers in the service areas and on the sales floor to provide the best customer experience. You will support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience, which includes folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities. Additionally, you will unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals. You will also actively process, stock, and replenish garments on the sales floor and in the stock room. As part of your role, you will ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bags following the register best practices routine. You will be eager to educate and promote our H&M Loyalty program to our customers and share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment. It is essential to work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee safety for yourself, your colleagues, and customers at all times. Following all procedures and routines regarding safety, security, and administrative processes in all areas of the store is also a key part of your responsibilities.
