Gym Monitor

YMCA of Greater Boston • Boston, MA

87d • $16 - $17

About The Position

The Gym Monitor position is an exciting opportunity for individuals who are passionate about healthy lifestyles and enjoy interacting with people. As a Gym Monitor, you will play a critical role in ensuring that the patrons have a safe and enjoyable experience while using the equipment and facilities. In addition, you will be responsible for monitoring the gym area during operating hours, enforcing safety guidelines, maintaining a clean and organized environment, and promoting a friendly and welcoming atmosphere in the gym area. The ideal candidate for this position should possess excellent communication and interpersonal skills, have a strong customer service orientation, pay attention to detail, and have the ability to handle and resolve conflicts professionally and diplomatically. Our Gym Monitors build relationships with our members of all ages to ensure equitable gym usage for all. If you are committed to providing excellent customer service, building relationships, and are passionate about a healthy lifestyle, this is the role for you. They are responsible for ensuring the gymnasium is safe and clean during the hours of operation.

Requirements

• Minimum age of 21.
• Experience in sports preferred.
• Experience with incident management preferred.
• Experience with young people 11-18 preferred.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Must possess the ability to establish and maintain effective working relationships with YMCA staff, employees, members, and program participants.
• Performs other duties as assigned.

Nice To Haves

• CPR, AED, and Basic First Aid certifications.

Responsibilities

• Gain experience in the fitness industry and develop gym management and customer service skills.
• Interact with a diverse group of people and build relationships with gym patrons.
• Proactively builds relationships with the teen population.
• Work in a dynamic, fast-paced environment.
• Develop problem-solving skills by resolving conflicts and responding to patron concerns.
• Work collaboratively with a team of like-minded individuals dedicated to providing excellent customer service.
• Be part of a positive, supportive work culture that values teamwork and professional growth.
• Monitor the gym, including participants, equipment, and cleanliness.
• Organizes and puts away needed class equipment. Reports damaged equipment to supervisor.
• Maintains records as required and supports gym closet organization and inventory (i.e. equipment, etc.).
• Attends staff meetings and training as scheduled.
• Follows all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures. Reports and with supervisor, completes incident and accident reports as necessary.
• Willingness to accept responsibilities and duties other than those assigned.

Benefits

• FREE YMCA Membership for you.
• Discount on Specialty Programs like Personal Training and Swimming Lessons.
• Discounted or FREE family membership.
• Robust Retirement Plan up to 10%. (see eligibility requirement)
• Health, Dental, and Vision Benefit Package.
• Vacation and Sick Time (PT receive sick time).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees