About The Position

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a GVP, Product Management, Innovation Solutions. The role will be based in the US and may work from a remote office. Location within commuting distance of our regional hubs in Las Vegas, NV or Pleasanton, CA is desirable, or near a major city as periodic travel will be required as necessary across the world. The role will report directly to the CMO of Rimini Street. Position Summary As Rimini Street continues to evolve and scale our company to $1B/year in revenue, we are seeking a GVP, Product Management, Innovation Solutions to drive all aspects and lead a cross-organizational team to develop a vision, strategy and implement solutions for Agentic AI ERP Services and develop our leading edge in services around ServiceNow ERP Modernization products. Initially in this new role, GVP, Product Management, Innovation Solutions the role will be an individual contributor. Additional roles/direct reports may be added and a team built-out as the needs of the function and existing gaps are identified. Success in this role will be based on delivering on targets for growth in new sales and revenue, high client retention, high client satisfaction, managing costs to budget, and profitability, as reflected in a strong P&L for the Support Services business.

Requirements

  • 15+ years of experience in Product Management roles with increasing scope and leadership responsibility.
  • 10+ years of experience with low code/no code platforms ServiceNow and ERP ecosystems (SAP, Oracle, Microsoft, Workday, etc.).
  • Demonstrated success in building products, packages, and offers on Agentic AI in enterprise contexts.
  • Proven ability to innovate on and around legacy, on-premise enterprise systems (ERP, CRM, supply chain, and related platforms).
  • Track record of driving measurable revenue growth, client adoption, and market differentiation through productized services.
  • Experience scaling a business from zero to $50M+ in revenue within a short timeframe, ideally in enterprise software or services.
  • Strong ability to design and deliver compelling demos and executive-level presentations that clearly communicate innovation, value, and vision.
  • Experience in scaling businesses and offerings in global environments.
  • Deep understanding of Agentic AI architectures, enterprise AI applications, and how they intersect with ERP/CRM systems.
  • Strong strategic thinker with the ability to translate complex enterprise technology landscapes into clear, compelling product visions.
  • Proven ability to work across functional boundaries and influence executive-level stakeholders.
  • Exceptional executive communication, presentation, and storytelling skills.
  • P&L ownership experience with accountability for growth, profitability, and operational excellence.
  • Entrepreneurial mindset with the ability to operate both strategically and tactically, especially in early-stage build-out scenarios.
  • Strong global perspective and cultural awareness; experience leading products and services across multiple geographies.
  • Bachelor's degree or equivalent required, Masters or MBA desirable.

Responsibilities

  • Strategy – define roadmaps for Rimini Street professional services aligned with market needs and evolution, competitor’s offerings, and feedback from clients and the field. Build a robust AI based consulting and managed services practice.
  • Development of New Offerings – drive development of professional services and managed services products across ERP, enterprise software, AI, cloud and security platforms. Build offers around the following areas: Ad Hoc Services – Support Rimini’s streets client needs, aligned to our areas of expertise and value that we can deliver Packaged Services – clients can choose from packages that have set prices and deliverables and are easy to buy and deliver. Transformational Projects - large, complex or strategic projects we are uniquely qualified to bid on and win. Managed Services – Help customers purchase managed services in a subscription form across the term of their contacts.
  • Messaging and Positioning – develop positioning and messaging that differentiates Rimini Street core support offers in the market
  • Lead Generation – in collaboration with marketing and lead generation teams, develop and deliver activities to achieve required levels of leads for new business attainment
  • Sales Enablement – communicate the value proposition of offers to the Sales team, and in collaboration with the Sales Enablement team, develop the sales tools, enablement materials, and competitive analysis, to support the selling process and improve our sellers’ proficiency and efficiency in selling professional services
  • Competitive and Market Intelligence – be the expert on targeted buyers, how they buy, buying criteria, objections; be the expert on the competition, their offerings, their positioning and how to win against them
  • Thought Leadership – act as Rimini Street thought leader for all things related to professional services both internally and externally
  • Revenue – support and engage actively with our Sales, Client Success and Renewal teams around the world to achieve expected revenue targets (new client invoicing and renewals) for our professional services offerings

Benefits

  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • 401(k) program
  • Generous Paid time off (PTO)
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