Guy Fieri Venue Manager

Choctaw Nation of Oklahoma

80d

About The Position

The Food & Beverage Manager has complete responsibility of all front and back of house operation to ensure compliance to Public Health Standards, and customer satisfaction. You will report to the F&B General Manager/Director of Restaurants.

Requirements

• Associate degree in hospitality or related field, or 2 years directly related experience.
• Must be 21 years of age or older
• ServSafe Certification
• Ability to become certified as a manager in franchise outlets
• Organized and adapt to changing priorities
• Microsoft Office (Word, Excel (can maintain complex spreadsheets) and Outlook) and Windows XP, including computer-based cash handling experience
• POS operational experience.
• Knowledge of government health, hotel, or food service regulations
• Knowledge of operational financial management accountability and budgeting experience
• Three (3) progressive management experience in front and back of house multi-unit food and beverage operations.

Responsibilities

• Manage front and back of house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff.
• Monitor associates for adherence to company and franchise standards and procedures.
• Ensure guests have a favorable experience when visiting our outlets or on the casino floor.
• Oversee programs to identify efficiencies and to reduce costs in all responsibilities.
• Monitor and enforce compliance of the alcoholic beverage commission regulations.
• Maintain positive guest relations; respond to guest requests and on guest complaints.
• Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change to achieve restaurant operational goals.
• Develop budget and monitor profitability of franchise venues following guidelines; recommend and establish pricing and services within approved profit and plan guidelines. Manage operating expenses and labor costs.
• Apply government/tribal health regulations and assure those standards are met.
• Perform other tasks as may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees