GURU Service Clerk

The Larson Group (TLG Peterbilt)Lowell, AR
15h

About The Position

The Larson Group Peterbilt is looking for an experienced GURU Service Clerk to join our dynamic team. The primary responsibility of this position is to assist with the administrative responsibilities associated with our GURU Call Center. This position will source customer information from company data bases, manage excel spreadsheets, create customer profiles, and assist the Call Center Manager on daily tasks.

Requirements

  • Must have a high school diploma.
  • Must be proficient in 10-key, Microsoft office programs including excel, and must be able to type 50+ WPM with minimal errors.
  • Must demonstrate a professional attitude and quality phone etiquette.

Responsibilities

  • Enter data in a spread sheet for key Call Center Customer accounts.
  • Enter data for SmartlinQ.
  • Enter data for Used Truck GURU.
  • File documents for Smartling and UT GURU.
  • Cross-train as a backup Fleet Support Professional to handle call overflow.

Benefits

  • Paid Time Off
  • Paid Holidays
  • Medical, Dental and Basic Life
  • 401K with employer contribution
  • Bi-weekly Pay Schedule
  • Opportunity for advancement and Career Development
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