Guided Pathways Advisor I
About The Position
The Guided Pathways Advisor I provides advising, support, mentoring, and guidance to students under the Holistic Case Management Advising (HCMA) policy and resultant Guided Pathways Advising (GPA) program. Guided Pathways Advisors serve as the primary point of contact for students from admission to completion. Advisors support students in the creation of an academic and career plan and are responsible for monitoring student progress on their plan, conducting outreach, and providing and coordinating resources, referrals, and support to facilitate student retention and completion and eliminate equity gaps that exist between for black, LatinX, and other marginalized students when compared to white students.
Requirements
- Bachelor's degree in an appropriately related field and one (1) or more years of related experience or a Master’s degree in an appropriately related field and up to two (2) years of related experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
- Familiarity with programs and strategies to support first-generation, low-income, non-traditional, and minoritized students.
- Demonstrated ability to use technology in the workplace.
- Familiarity with the community college environment and its student population.
- Demonstrated ability to independently manage workload and meet deadlines.
- Demonstrated ability to work independently and collaboratively to solve problems.
- Experience providing high quality and equitable customer service in a fast-paced and high-volume environment.
- Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities.
- Excellent interpersonal, oral, and written communication skills.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
Nice To Haves
- Experience supporting students in academic goal-setting, career planning, case management.
- Experience in academic advising or case management.
- Bilingual in Spanish and/or Creole/French or other language represented in the Norwalk community.
Responsibilities
- Student Engagement
- Academic and Career Advising
- Retention and Holistic Supports
- Advising Program Development
- Technology Fluency and Data Analytics
- Attendance and participation at convocation and commencement ceremonies
- Service on assigned committees and task forces
- Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.
Benefits
- Generous leave policies
- Multiple retirement plan options
- Comprehensive health insurance choices
- Supplemental benefits for retirement and family protection
- Tuition reimbursement (if applicable)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
