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The role of a Guide with Lookout Credit Union is to act as the primary point of contact for our members at a branch. A Guide has the necessary attitude, knowledge, adaptability, and communication skills to confidently explain and deliver any financial product or service offered by the Credit Union that will enrich the lives of our members and further develop the member's relationship with the Credit Union. A Guide possesses the ability to explain the credit union difference, more specifically the Lookout Credit Union difference by promoting the Credit Union as a superior financial institution to members, both internally and externally, and empowering all to tread fearlessly.
