Guest Services
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Westgate Hills Nursing and Rehabilitation Center in beautiful Havertown, PA is hiring a Full Time and Part Time Guest Services position. The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge. The ideal candidate will possess exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility. The role includes leading our Ambassador Rounds program, ensuring rooms are ready for admission, helping educate about our services and departments and providing a primary contact for their needs. They act as a liaison between departments and the families and patients. They will help support the admissions process, proactively meet with new admissions, and engage with patients and families to encourage positive reviews and share success stories. Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.
