PT Guest Services - Element Hotel Bloomington Mall of America

Terratron • Bloomington, MN

5h • Onsite

About The Position

Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you!

Requirements

• Guest focused, friendly and outgoing team player
• Highly dependable and organized individual with the ability to multi-task
• Professional
• Ability to communicate verbally and in writing
• Spirit to serve
• Motivated and able to work independently
• Reliable, self-motivated and responsible time management
• Available to work a flexible schedule, including weekends, holidays, days and nights
• Ability to work with cleaning chemicals and maintain sanitary conditions
• Strong skills in oral and written communication
• Computer knowledge
• Cash handling skills

Responsibilities

• Serve as the main point of contact for all guest requests
• Greet and assist guests
• Verify reservation information
• Handle financial transactions
• Provide excellent guest satisfaction and customer service

Benefits

• 401(k) with employer matching
• Paid time off
• 50% discount at all Terratron food and beverage outlets
• Worldwide Discounts for Hotel stays!
• Free parking by Minneapolis/St. Paul Airport
• Free uniforms
• Mall of America Discount Booklet
• DailyPay
• ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees