Guest Services Usher/ Greeter

San Francisco Giants•San Francisco, CA

1d•$19 - $21•Onsite

About The Position

About the Role The San Francisco Giants’ Guest Services Department is looking for Ushers/Greeters to join our team for the 2026 season. As a seasonal part-time Guest Services Team Member, you will be an ambassador for the San Francisco Giants and Oracle Park. While providing a high level of service you will be greeting guests in a pleasant manner and ensuring that all guests have a safe, enjoyable experience while you’re executing the Oracle Park Promise. You are excited about this opportunity because you will… - Greet guests with a positive attitude at all times, offering to help them before they have to come to you. - Perform line management duties ensuring proper access in a safe, efficient manner - Greet guests at entry gates and scan their tickets - Facilitate giveaways - Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc. - Escort guests to their seats while sometimes using a wheelchair - Check tickets for proper access to levels, sections and seats - Monitor seating sections and aisles, keeping them clear - Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness. - Operate elevators and/or monitor escalators for safe usage We are excited about you because you are… - Safety consciousness and provide excellent customer service and communication skills - Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule - Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator). - Punctual (on time for your scheduled shifts - Flexible in working different positions and performing different functions - Great at multi-tasking in a fast-paced team environment collaborating with others - Comfortable working outdoors subject to various weather conditions - Proactive and comfortable working with conflict de-escalation, resolution and problem solving - A great opportunity for those looking to supplement their income or just looking for something exciting to do $19.37 - $21.37 an hour At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $21.37 /hour . In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. This job posting will remain open until we have identified a robust applicant pool. About the Giants One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and Inclusion At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply. At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

Requirements

Safety consciousness and provide excellent customer service and communication skills
Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule
Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator).
Punctual (on time for your scheduled shifts
Flexible in working different positions and performing different functions
Great at multi-tasking in a fast-paced team environment collaborating with others
Comfortable working outdoors subject to various weather conditions
Proactive and comfortable working with conflict de-escalation, resolution and problem solving

Responsibilities

Greet guests with a positive attitude at all times, offering to help them before they have to come to you.
Perform line management duties ensuring proper access in a safe, efficient manner
Greet guests at entry gates and scan their tickets
Facilitate giveaways
Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc.
Escort guests to their seats while sometimes using a wheelchair
Check tickets for proper access to levels, sections and seats
Monitor seating sections and aisles, keeping them clear
Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness.
Operate elevators and/or monitor escalators for safe usage

Benefits

After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets.
At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume