Lake Champion - Guest Services Specialist I - Waterfront

Young Life•Glen Spey, NY

3d•Onsite

About The Position

All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God. Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Job Specific Working Conditions: This position oversees all aspects of the Lake Champion waterfront program, including supervision of three pools, waterslides, beachfront activities, non-powered boats, and powered boat watersports. Required or preferred certifications may include Lifeguard Instructor, Certified Pool Operator (CPO), and Watercraft Operator. In addition to their primary responsibilities, all members of the Guest Services team will be cross-trained in the safe supervision and operation of challenge course elements as well as other areas as assgined. Lake Champion is located in south central New York between the Catskill and Pocono Mountain ranges. We are 90 miles from New York City, the largest city in the country. We operate all year long serving multiple churches, para-church organizations and young life groups. On-camp housing options may be available to camp staff with a great opportunity to live in Missional Community. Lake Champion has a unique relationship with our local Young Life area, and volunteer leadership opportunities are available. Notes: Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Requirements

Demonstrate understanding of Young Life ministry, strategy and mission
Spiritual maturity
Self-starter who takes initiative
Ability to organize and prioritize tasks and manage time
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff
Physical ability to perform duties of Challenge Course Operator
BA/BS degree or equivalent life experience

Nice To Haves

Required or preferred certifications may include Lifeguard Instructor, Certified Pool Operator (CPO), and Watercraft Operator.

Responsibilities

Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Participate in opportunities for growing deeper in your relationship with Jesus
With direction from supervisor, develop an annual personal spiritual growth plan.
Facilitate devotionals with summer interns
Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Serve as host routinely during the summer camping season.
Host school season groups with proactive communication, troubleshooting, program and ride support.
Communicate guest needs to the rest of the guest services team and other departments.
Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through the guest services department.
Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department.
Execute special projects as directed by the Guest Services Coordinator.
Support a culture of safety for all guests, staff, volunteers and visitors at camp.
Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost-effective manner.
Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation or medical.
Pursue continual improvement in areas above of responsibility.
Participate in national training events related to the areas supervised, such as sound training or challenge course training as well as training PACE calls