Guest Services Specialist (Concierge)

Silver Lake Auto & Tire Centers•Brookfield, WI

1d•$15 - $18

About The Position

Come join our industry-leading company as a Guest Service Specialist and experience these benefits! We are always hiring Guest Service Specialists to support our growing customer base! Employee-first company 53 years strong with 7 locations - Brookfield (Bluemound Rd. & Capitol Dr.), Grafton, Hartland, Muskego, New Berlin and Oconomowoc. Committed to creating exceptional experiences for our team members thrive We live our mission of “we exist to serve because you deserve better” daily Our core values of family, integrity, hospitality, growth, professionalism and initiative influence all that we do and how we conduct ourselves We are passionate about elevating the automotive repair industry - as a workplace setting and the customer experience Invested in success - technology, training, and an entire Business Development department that brings in quality customers who can and want to maintain their vehicles Don’t just take our word for it - read our Google reviews, check out our social media, visit our LinkedIn Life page, and spend some time on our website to see what we are all about. If you want to work for a company that respects and appreciates its employees, apply today and join our Guest Services team!

Requirements

Possess a valid Driver’s License
Utilize company-provided safety equipment and follow safety procedures
Maintain a clean, professional, and safe work area and appearance
Operate with a high level of energy, positive attitude, and excellence
Possess a hunger to learn, help and improve through coaching

Responsibilities

Provide world-class customer service
Shuttle customers to their destination in Silver Lake Auto provided vehicle
Pick up and deliver parts as needed
Wash vehicles, wipe down interior surfaces, and vacuum
Ensure customer vehicles are clean and ready for delivery or pick-up
Monitor and communicate loaner car service needs
Help maintain the facility’s professional appearance and hospitality
Stocking and organizing inventory supplies

Benefits

Monday thru Friday workweek, 7am to 5pm
Full or Part Time Hours
$15-18/HR
Great Health, Vision and Dental plans (individual and family)
Generous PTO Plan
Paid Holidays
401(k) with an aggressive match starting after 60 days. No one-year waiting period. We want to get you to your retirement goals as quickly as we can.
Closed Weekends to Spend Time with Family and Friends
Paid Training
Advancement Opportunities
Friends, Family and Employee discounts
Paid Uniforms
Team Member Appreciation and Recognition Events
An Award-Winning Workplace Culture