Guest Services Representative
Loma Linda•Murrieta, CA
253d
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About The Position
The Guest Service Representative is responsible for creating a delightful first impression for patients, guests, staff and doctors. Central in this role is providing support to front desk volunteers. Works collaboratively with departments and employees to oversee operational systems to greet, check-in all guests, patients and employees. Provide directions, escort patients and guests to all destinations inside the hospital and the Professional Office Building (POB) building. Follows established guidelines to receive and answer patient questions, comments or complaints. Performs other duties as needed.
