Milton J. Rubenstein Museum of Science & Technology-posted about 1 year ago
$33,280 - $35,360/Yr
Part-time • Entry Level
Syracuse, NY

The Guest Services Representative at the Milton J. Rubenstein Museum of Science & Technology (MOST) is responsible for providing exceptional customer service to ensure that all visitors have a positive and memorable experience. This role involves direct interaction with guests at the front desk, assisting with various inquiries, and supporting museum operations through teamwork and collaboration.

  • Check in members and guests at the front desk using the point of sale system.
  • Assist with purchases in the museum Science Shop and concessions stand.
  • Sell memberships to guests.
  • Usher theatre shows and respond to guest questions.
  • Answer phone calls and assist with birthday parties and events.
  • Fill in wherever needed to ensure the museum runs smoothly.
  • High school diploma or GED.
  • Outstanding customer service skills.
  • Ability to work in a team-oriented environment.
  • Previous customer service experience.
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