Guest Services Representative

Nevada System of Higher Education

98d • $18 - $26

About The Position

The Guest Services Representative position at Endeavor Health is designed to serve as a patient liaison, providing a positive, friendly, and responsive experience to all internal and external customers. The role involves demonstrating warmth, caring, and sensitivity towards all individuals entering Edward Elmhurst Health locations. Responsibilities include offering assistance, providing accurate information, directions, and intervention methods to meet customers' healthcare needs, ensuring a positive experience at Edward Elmhurst Health.

Requirements

• High School Diploma or GED within six months of start date into position.
• Minimum one year of previous experience in a service position in an industry such as hotel, travel, or healthcare.

Nice To Haves

• Proficiency with Word, Excel & Epic.
• Excellent customer service/public relations skills.
• Ability to assist patients in and out of vehicles and to push them in a wheelchair.

Responsibilities

• Serve as a patient liaison in a positive, friendly, and responsive manner.
• Demonstrate warmth, caring, and sensitivity towards all people in and entering Edward Elmhurst Health locations.
• Provide accurate information, directions, and intervention methods to meet customers' healthcare needs.
• Assist customers to ensure a positive experience at Edward Elmhurst Health.

Benefits

• Premium pay for eligible employees.
• Career Pathways to Promote Professional Growth and Development.
• Various Medical, Dental, Pet and Vision options.
• Tuition Reimbursement.
• Free Parking.
• Wellness Program.
• Savings Plan.
• Health Savings Account Options.
• Retirement Options with Company Match.
• Paid Time Off and Holiday Pay.
• Community Involvement Opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED