Guest Services Rep-632010

Coushatta Casino Resort • Kinder, LA

7h

About The Position

Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction.

Requirements

• High School diploma or GED required
• Must possess excellent communication skills
• Must possess excellent organizational skills
• Must be able to maintain a professional, positive demeanor in stressful situations
• Must remain polite to the guests at all times

Nice To Haves

• Some college courses in Hotel Management preferred
• Previous guest service experience preferred
• Previous Hotel/Motel experience preferred

Responsibilities

• providing accurate information to guests
• providing timely information to guests
• providing information about Hotel policies
• providing information about Hotel services
• providing information about Hotel amenities
• ensuring optimum guest service
• ensuring guest satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED