Guest Services Receptionist

Blo Daly CityDaly City, CA
119d

About The Position

We are hiring for receptionists in the beauty industry who will gain experience in customer service, scheduling, sales, and operations while building confidence in a professional beauty environment. This position offers ongoing training, educational programs, product knowledge, skill development, and career advancement opportunities for hairstylists. Receptionists will be responsible for creating and maintaining a superior Guest experience and will work closely with stylists in a fun, professional work environment.

Requirements

  • Ability to work Thursday 2pm-7:30pm, Saturday 2pm-7:30pm, and Sunday 8am-4:30pm; potential to work Tuesday 9am-2pm and Wednesday 2pm-7:30pm.
  • Passion for the beauty and cosmetology industry and making people feel better.
  • Salon experience is an asset.
  • Strong technical skills and experience using a Mac computer.

Nice To Haves

  • Experience in customer service and scheduling.
  • Interest in cross-training on additional services such as makeup or promotion to hairstylist or management roles.

Responsibilities

  • Act as a Blo brand ambassador, being the first and last impression for the Guest.
  • Maintain a professional, friendly, and tactful demeanor, diffusing tense situations to enhance the Guest experience.
  • Participate in maintaining a professional, clean, fun, and respectful work environment.
  • Engage in routine up-training and skill advancement.
  • Manage the appointment calendar, optimizing the schedule and maximizing bookings.
  • Discuss and sell hair packages/memberships and beauty products.

Benefits

  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
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